Terms & Conditions

By registering for an account with Richard Pokies, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our services.

Eligibility Requirements

To use Richard Pokies's services, you must meet certain eligibility requirements. You must:

• Be at least 18 years old (or the minimum age required in your jurisdiction)
• Be of sound mind
• Have a valid email address and phone number
• Agree to comply with all applicable laws and regulations in your jurisdiction

Minimum Age Requirements

You must be at least 18 years old to use Richard Pokies's services. We reserve the right to request proof of age from you.

Geographic Restrictions

Richard Pokies is available for users worldwide, except where prohibited by law or regulation. By using our services, you confirm that:

• You are not located in a jurisdiction that prohibits online gaming (as listed on our website)
• You have checked with your local authorities regarding the legality of online gaming
• Your account has been opened and used in accordance with applicable laws and regulations

Account Registration Rules

To register for an account, you must provide us with accurate information, including:

• A valid email address and phone number
• A unique username and password
• Proof of identity (if requested)

You agree to maintain the accuracy of your account information.

One-Account-Per-User Policy

Each user is allowed only one account. We reserve the right to suspend or close any account that we believe has been opened in breach of this policy, as well as accounts with duplicate usernames.

Identity Verification and KYC

We may request identification from you at any time for verification purposes. You agree to provide us with accurate information, including:

• Full name
• Date of birth
• Address
• Government-issued ID (if requested)

Your account will be suspended until we have completed our verification process.

Account Accuracy Obligations

You are responsible for maintaining the accuracy and completeness of your account information. We rely on this information to provide you with services, so it is essential that you ensure its integrity.

Account Security Responsibilities

To protect yourself from unauthorized access to your account:

• Use a secure password
• Do not share your login credentials with anyone else
• Be aware of phishing emails and other scams that may attempt to steal your login information
• Regularly review your statements for suspicious transactions

Richard Pokies will never ask you for sensitive information via email, phone or text message.

Login Credentials and Password Protection

Your username and password are confidential information. You agree:

• To use a unique password not previously used elsewhere on the internet
• Not to share your login credentials with anyone else
• To update your password regularly (at least every 60 days)

We will never ask you for your password.

Restricted Behaviour and Prohibited Activities

The following are considered prohibited activities by Richard Pokies:

• Money laundering or other illicit financial activity
• Collusion or fraud
• Breach of this Agreement, including the provisions regarding account security, bonuses, and promotions
• Use of automated tools (e.g., 'bots') to gain an unfair advantage in gameplay
• Manipulation of odds or outcome

Multi-Accounting and Fraud Prevention

We reserve the right to investigate and suspend any accounts that we believe have been opened with intent to defraud our services.

Bonus and Promotion Rules

By participating in bonus and promotional activities, you agree:

• To follow these Terms
• To comply with all applicable laws and regulations regarding bonuses (e.g. not exploiting multiple accounts to claim bonuses)
• Not to take advantage of an error or technical issue that results in the payment of a bonus incorrectly

Wagering and Gameplay Conditions

When using our services, you agree:

• To adhere to these Terms
• To wager with your own funds (not through third party intermediaries)
• Not to bet more than can reasonably be afforded (to ensure responsible gaming)

Our games are governed by Random Number Generator software, ensuring fair play at all times.

Bonus Abuse Prevention

We monitor for and reserve the right to void or cancel bonuses that we believe have been obtained in breach of these Terms. This includes situations where you:

• Take advantage of multiple accounts
• Participate in bonus stacking or coupon exploitation
• Collude with other players to gain an unfair advantage

By participating in our games, you acknowledge your understanding and agreement to follow all applicable laws and regulations regarding bonuses.

Deposits and Withdrawals (if supported by source material)

To fund your account, we accept a variety of payment methods. When making deposits or withdrawals:

• You agree that the information provided for each transaction is accurate
• We may request further verification before processing certain types of transactions

All withdrawal requests must be verified in accordance with our Know Your Customer (KYC) policy.

Verification Before Withdrawals (if supported by source material)

Before we process any withdrawal, we reserve the right to:

• Request additional information from you for identity and location confirmation
• Verify your account details
• Review transaction history

If required to complete these checks, please note that withdrawals may be delayed pending verification completion.

Processing and Review Procedures (if supported by source material)

All transactions will undergo review. While we strive to process all requests in a timely manner:

• We reserve the right to delay or cancel any request that appears suspicious
• Any transaction suspected of being related to money laundering, collusion, or other prohibited activities may be immediately voided

Responsible Gambling Expectations

As an online gaming service provider, Richard Pokies is committed to providing a safe and enjoyable experience for all players. We aim:

• To promote responsible gaming through clear information on odds, game rules, and risks
• Provide links to support organizations (such as GamCare or ProblemGambling.org)
• Encourage users to self-exclude from our services if needed

To protect your account balance we recommend the use of deposit limits.

Self-Exclusion and Account Restrictions

We respect your decision should you wish to exclude yourself for a set period. This will block access to all areas, except in exceptional cases (e.g., customer support requests). If requested, accounts may also be locked on completion of this self-excluding process. Contact our Support team to initiate the exclusion process.

Game Fairness and RNG Systems

All games offered by Richard Pokies are designed using Random Number Generator software that ensures complete fairness at all times.

Technical Interruptions or Voided Gameplay (if supported by source material)

Occasionally, technical issues may lead to game interruptions. In such cases:

• We will make every effort to restore play as quickly as possible
• Any interrupted gameplay may be resumed subject to individual game rules

However please note that decisions regarding voiding gameplay shall be final.

Suspension or Closure of Accounts (if supported by source material)

We reserve the right, in our discretion, to suspend or close your account:

• If there has been a breach of these Terms
• For suspicious transactions or any other activities we reasonably believe may harm our business

If you wish us to reinstate suspended access please contact Support.

Intellectual Property and Platform Ownership (if supported by source material)

The proprietary technology used in Richard Pokies's games is owned by the applicable third party provider. The intellectual property rights in all aspects of the platform, including graphics design and software code:

• Belong exclusively to their respective creators
• Are not available for assignment or license transfer

We have no direct involvement with your jurisdiction’s consumer protection policies.

Limitation of Liability (if supported by source material)

In providing these Terms, we are limited in any way from liability for losses arising directly out of events which happen without the knowledge and consent of Richard Pokies, nor can this be used against you as evidence. These limits also include consequential damages or punitive damages which cannot arise.

Modification of Terms

Richard Pokies reserves the right to modify or change these Terms at our discretion:

• Any changes shall become effective immediately upon notification on our website
• Users are encouraged to regularly review this page for any updates regarding the current terms and conditions in effect

By continuing use, all users confirm agreement with amended or changed terms.